Joined 25 November 2012
I would like to start with, the grand national is a really great venue. The food and customer service is pretty much impeccable.
But here is the problem, Last night, Saturday the 24/11/12 at about 730-8PM. This will be long but please read on.
Myself and 4 friends (2 girls 3 guys) had all had a few drinks at home and decided we would go to TGN because of these reasons above.
As we walked up the street the boys and I were talking loudly and laughing about great movies we had watched in the past
reciting the scripts and just having a good ol time, until we get to the door and the security guard asks us for our licences,(which is of course what they're meant to do)
We over hear this younger looking fellow say watch out for these guys
The staff member in his exact words "hi guys, licences please. You all know we are a respected establishment here? and our guests are nice respectable people".
I just could not believe my ears! Actually thinking about this and typing it down makes quite agitated. I almost said well if he's going to be like this then lets go elsewhere.
BUT! this is a good place right? good food everything...normally. Now this isn't the first time we have
all been to the TGN, we bring friends and family here all the time. I have even had a good exchange of words with this particular security personnel.
This agitated all of us as we felt like he was insinuating that we were not good enough to be there.I run my own business, I dress nicely and behave myself.
My friends are also successful professionals. So who does this guy think he is!
OK, so we eventually got in, walked straight out the back and sat down. I pondered to leave straight away and we nearly did.
But we stayed because? you guessed it pretty nice place....normally.
Not even 5 minutes after we had arrived he walks out to the restaurant area and just stares straight through me like I was running around like a drunken idiot.
says something to the bar staff and walks out. Immediately the person working at the bar starts eyeing us down, not to mention there was a table full of about
8 younger guys sitting right next to us, but that irrelevant right?
Anyway we are sitting down by this time and the mood had definitely soured as we were waiting for our food. This person looking fellow walks out
into the back bar area and starts pacing up down staring at me with quite aggressive eyes, like a caged angry lion.
This made us all very uncomfortable so we gobbled our delicious meals up and got out of the pub asap.
On our way out we received the same stares from the security and and the bar guy.
I think this attitude is completely inappropriate and needless to say if that guy stared at me out on the street pacing up and down like a caged lion I wouldn't have bit my tongue.
The whole problem started with this younger caged lion stalker eyes fellow telling the bouncer to watch out for us...We weren't aggressive, swearing, drunk or shoving each other around;
so We feel we did not act in a manner that deserved the insulting comments upon entry and hostile treatment while we were dining.
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