My name's Sean. I've lived in Sydney, Adelaide, Launceston & visited every state of Australia - that's why they call me seanaussie! So I've reviewed anywhere that either annoys me, amazes me or ably accepts me into their establishment! I hope my reviews help you as you travel around too.
Joined 04 March 2008 Modbury Heights, SA
I wouldn't have imagines giving a used car dealer 4.5 stars - but my experience here made it possible.
Firstly the cars: I could have bought about every car in the yard. Km's low (or priced with km's in mind), mostly late model, very neat. Pretty much what I'd put in a yard if I ran one. Turns out that's how they choose their cars (on their opinion, not mine!). Every one of them's checked by motacheck - an independent service.
Secondly the staff: not pressured at all by them, willing to reasonably talk about the cars without any hard sell, and friendly in a non-salesmany type way.
Third the price: this was the bit I feared most from experience. But the process of working this out was over before I knew it, and I was very happy with the outcome.
Yes, there were a couple of times I felt a bit like I feared buying a car might be like (hence the .5 star drop) but I am a very happy customer & suggest you go here to be one too.
When someone does their job impressively and in a timely manner despite unavoidable difficult personal circumstances they should be rewarded - and this is just what Mark from here did.
His communication about when he could do our car's check was effective, he was on time to the dealers & gave a helpful and thorough report that helped us to buy with more confidence - and at a good price.
He was available for discussion once we got the report to explain anything that might have been unclear.
All of this while arranging a family member's funeral.
I'd use him again & recommend you too too.
I nearly bought a car from here. Glad it was only 'nearly' as the experience didn't really excite me.
The car looked good but when I had it inspected there were some pretty clear faults that should have been dealt with before even putting it up for sale. When I told them I wasn't taking the car they asked why & their response when I told them about the faults was a very curt 'ok' - no offer to try and fix the faults or anything like that, nor seemingly any surprise about the faults.
An earlier time when I rang to speak to a certain team member to negotiate a price I was told 'they wouldn't be in all day'. I rang back about 15 minutes later and surprise surprise it was that staff member who answered the phone.
Buying a car from here after these types of things happening would not have inspired me with confidence about them.
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