My name's Sean. I've lived in Sydney, Adelaide, Launceston & visited every state of Australia - that's why they call me seanaussie! So I've reviewed anywhere that either annoys me, amazes me or ably accepts me into their establishment! I hope my reviews help you as you travel around too.
Joined 04 March 2008 Modbury Heights, SA
If I were to give my expectations for a 4.5 star hotel (which this claims to be), there'd be several this hotel wouldn't meet. For example:
* The bed was saggy - both in the middle and sides
* The aircon remote didn't work when we got there - it was fixed after I asked, but I'm not sure why they hadn't picked this up
* The note on the aircon remote that said "don't turn this below 23 or flooding will occur', plus the note requesting 4 minute or less showers - they're just not professional or something I want to care about when I'm on holidays
* The wifi didn't work in our room
* The previously stated 'free newspaper to your room' turned into 'newspapers you can borrow from reception' (wonder what would have happened if I'd gone to reception in my 'night attire'...)
* The exterior of the hotel and the passageways desperately need a lift out of the 70's
Having said that, there were some great things about this - hence my 3.5 *'s. I loved:
* The spa - it was huge and worked a charm
* The shower - great water pressure, nice and big, very enjoyable (I spent more than 4 minutes in it...)
* The room was huge, if you took a cat with you it was certainly big enough that you could have swung the cat around and had room to spare!
* The room was incredibly well soundproofed (and light-proofed). Even though rooms are next to each other & it's on a main room, we literally didn't hear a single sound the whole time we were in the room, and the thick blinds kept light out well.
'In the middle' (ie not horrible or wonderful):
* The breakfast had generous amounts of bacon, eggs, hash browns, cereals. However it was more than a bit weird that the toasters were as old as me, ran out of a dodgy old power board and had a big note asking to only put 1 piece of toast in per toaster (?!?). Also there were no pastries despite them being promised, and nice coffees cost ridiculous amounts of money.
* Staff were sufficiently friendly but not what I'd call professional.
All up I suspect that for what I paid, I'd get about the same service at other hotels - though they wouldn't call themselves 4.5 stars, and I wouldn't call this a 4.5* hotel - maybe 3.5.
After reading negative reviews on this company (after we'd booked them - gulp!), we weren't sure what to expect.
Have to say that on the whole I was quite happy with their service - especially when they were the most competitive price.
They picked our goods up exactly on the day we booked, and brought them to Adelaide on the day they said. We'd been communicating with them through the whole process as we had questions and updates of our goods - and each time we'd got a response within a day. Also spoke to the driver of the truck on the way & he gave us a very accurate idea of when they would arrive.
On the negative side, they weren't as gentle with our goods as I might have liked, and although there were 3 removalists they often brought goods in just with one of them lifting where really it should have had 2 in order to be more precise and careful. A couple of our items were damaged and the insurance we ordered through them didn't work out economic enough to claim with a $250 excess and the goods weren't valuable enough to make it worth it. Discussions with the company didn't really go anywhere although they were polite enough.
Not sure if I'd use them again, though at their price we probably got what we paid for.
Needed to re-review this after a poor experience. On a half hour break, I was already rushed by waiting 10 minutes in line. The further 7 minute wait for my order made it worse. After shoveling down my barely edible meal (no apology from staff for the delay), I thought I'd go to the bathroom. Perhaps, I thought, all the staff were cleaning them - hence the wait for food. Not to be - they were disgusting - sticky floor, dirty basin, and 2 empty wine casks next to the loo.
This is an oasis on a long drive from nowhere to about nowhere else! I've stopped here on multiple occasions on a long drive & it's always been somewhere to look forward to. Really tasty flaky pastry on their pies/pasties/sausage rolls & their sweet donuts and pastries are really tasty too. A nice enough place to sit and relax for a bit and enjoy their food and drink, both indoors & just out the back there's a nice view too.
I came by here on several occasions when moving house and needing boxes - I also looked into getting storage. Staff were able to give quick storage quotes at a reasonable price as well as giving some special offers. They've got an amazing range of boxes too - I bought all sorts of sizes there - and the prices are pretty much the same as other storage places. One warning: buy the bubble wrap elsewhere (I found Australia Post to be the cheapest!) because it's expensive here.
This is the cheapest of the restaurants on this block, which I think is part of why it is busy - the photo I took for here shows the massive queue, people were waiting 15 minutes just to have their order taken. The bonus is it doesn't take long for them to cook their pasta and not much longer for steaks etc either. We got in early so didn't have to wait and got a good table.
The seafood pasta was generous in the amount of seafood and in size - I could barely finish it, and that says something! Kids' meals were good sizes too and came with drink & icecream. All tasty, and a good price, just get there early.
This is a huge Kmart, and because of that it's great for a visit if you're looking for multiple items of one sort - like 50 candles, or 10 lamps. They've got a huge selection of DVD's, have found stacks of bargains there as well as kitchen/household/gardening items. They've also usually got some novels for a few bucks if you're looking for a cheap read on the bus.
Staff member at the front door is often cheery and there to help find what you're looking for. Returns/refund policy is fair though without a receipt they're often fussy.
If you want something that's high quality, here's the place to go. Price comes with it though - they're not known for their value although 2 x yearly sales can yield some bargains and they'll sometimes price match.
I've found at this store that staff can be as rare as hen's teeth, especially on the top floor where the 'big ticket' items are, and I've heard some horrific mistruths come out of their mouth when it comes to what someone 'needs' in a computer.
Not my most preferred store, but worth a visit sometimes.
Harris Scarfe - just the mention of the words brings images to any South Aussie's mind. If you're a bargain hunter like me, the images are of looking through stock to find that great priced pair of shoes/shirt/knives (a speciality of theirs)/odd Christmas present for someone you don't want to spend much on - and so on.
Since this store moved to Tea Tree Plaza it's become much cleaner and ordered which is better for the whole shopping experience. There's almost always a staff member at the front to help you find the area you're looking for, and larger areas like the shoe section also have staff in them.
I've found plenty of bargains here, but as always it's first in best dressed as stock can be limited & they're not so keen to look elsewhere for what you can't find. On the positive side, they're generous with returns/refunds. I'm not sure about their 'savings amounts' sometimes too - RRP to their price isn't really a way to tell if it's a bargain from my experience. But all up, a great place to shop for a bargain or two or three or four or a whole shopping trolley full!
Great store, really long opening hours & a huge range of stock - bigger than a lot of metro woolies'! One catch is the meat's not cheap, but that's common out here. Prices otherwise are pretty much the same as in the city.
Good woolworths liquor attached too.
This is the target to come to if you want early access to specials, as it's open when city stores are closed for public holidays! Great stock levels, plentiful staff & happy to look for what they don't have in stock.
The internet always tells the truth, yes? Yes. And No. In this case, I think a bit of both...I've signed up with Exetel and so far have been very happy with their speed (which has been listed as 'appalling' by some on the internet) and their customer service (as above). I was actually amazed by a couple of things about them: 1) They actually tell you on their site how long you will wait if you call their call centre! & 2) They held off my connection until the date I asked - even though their own FAQ's say this isn't possible.
What I have found the internet to be true in is that there's not a lot of technical support provided by this company, so I wouldn't recommend this for a tech scared person who doesn't know any geeks.
So in the words of Albert Einstein, "Don't believe everything you read on the internet" (except this review of course!!)
I'm sure you'd all agree that it's great to be welcomed at the front desk of a hotel with the phrase "We don't have your booking". Especially when followed with the phrase "They're putting us out of business - how can they give you that price?".
To take you back a step, I'd booked here via this hotel's very own website, thinking that surely that would be the safe way to ensure a booking at a busy time. Not so it seems. And I'd used a discount code that their website accepted and hence gotten a good price. Not so good also it seems.
To their credit they got me a room (I'm not sure what would have happened if they'd been booked out?), and in the end (after a day of them telling me to wait to pay so they could check something out) they accepted the price their own website had given me. I'd also have to say that after my initial not-so-warm welcome (unless you count the above phrases as a 'warm welcome') they were friendlier.
The room was fine - hence the 2 1/2 stars, but I wouldn't go back. If I did, I've no idea how I would book to ensure that I paid the 'right' price and actually had my booking recognised and hence a room saved for me? There are plenty of other hotels in Dubbo and seemingly this one isn't normally any cheaper than most of them.
Approaching what their website told me was 'Mildura's longest serving motel', I wondered if I would need to byo power point or if they would require me to wear a suit to check in, or at least arrive in a horse & cart.
I was somewhat relieved, however, to see that neither of the above was necessary - infact the room even had 3 hours of free wifi (not something they offered back when they first opened!) and the whole feel was casual and relaxed. No horses or cart in sight, but plenty of parking for guest cars (or perhaps a horse & cart if you have one...). It was a convenient walk to many of Mildura's newer establishments for dining.
The one hangover left that shows its age is that there is very little sound insulation between rooms, and so we could hear the people outside as they ate their dinner and could hear them arguing inside their room.
For the price & the fact that we could have 4 beds in one room, however, it was a very good motel. And if you own a suit or horse & cart, I'm pretty sure they'd still let you check-in.
There's a lot at steak in choosing a chinese restaurant - you don't want to be chicken, but you also don't want to stir up things up too much. This one is one you could choose if you don't want to spend too much dough (it's not a bakery, but I couldn't think of a 'chinese' pun about money...) as it's incredibly well priced, however you wouldn't want to go here for a first date as the atmosphere is pretty average and the food taste is just ok but nothing special to speak of. More of a good backup if you're wanting something cheap and good enough tasting. Trying not to be too prawny in my review or make you cracker up...
Visited here with the family & drove around in our car - faster than on the back of a tortoise which we learnt can race at 500 metres per hour if they get really excited.
Was going to write this review from the perspective of the many zebras we saw, but everything is too black & white to them.
Enough monkeying around - this was a swinging great day, though it was boiling hot and unlike the otters we had to pay $4.50 for a cold water, think that's a bit steep (unlike the walking tracks which weren't steep at all).
If we'd only seen mere cats we'd have been disappointed, but we were real happy with the meerkats & big cats (tigers, lions & cheetahs who you wouldn't want to go to school with coz they cheat).
A day of great elephant like proportions, and we could have even gotten in for a second day for free on our ticket - but we didn't have time...I'm not lyin!
I went here because of their advertising of being cheap but also hoping for a quality eye check. Certainly the eye check was of good quality, the optometrists were very thorough and picked up a couple of things that needed to be looked at - for which I'm certainly happy. As for being cheap, I guess I could say they're 'not expensive' but I'm not sure they're a whole lot cheaper (if any cheaper) than other similar optometrists, especially once you add in the 'extras' that aren't included in their offers - such as scratch free coating, thinner glass etc. I might go back or I might not.
This store is brand new (has only been opened 2 days at this time), so maybe things will change. But given that my response to their product is 'it's nothing special', then I'm not sure there's much they could change.
Had one of their chicken pita's, and I'm not sure why but they seemed to lose my order - I had to ask twice.
When I opened it, I was surprised by the range of ingredients inside, and they tasted nice enough (especially the cheese). However, for what I paid I couldn't really taste the difference between it and the kebab shop down the road. The real disappointment was, however, that when I got about halfway down the pita there was this big hole at the bottom where there was no pita - just juicy salad. I asked a staff member about this (because I thought it must have been a mistake) they said "oh no, let me show you the trick to eating it". This was to get a stack of serviettes and use your hands to eat the salad. Quite a trick, especially if you don't want to get messy...
What made this even harder to eat was that there were only 3 tables in the whole place (2 inside, 1 outside) and their own staff were taking up 1 of them - and this was at tea time when I'd have thought they would want customers, not make it hard for them.
Can't really see why I'd bother going back to be honest - just nothing special about them.
I appreciate an organization that is willing to stand up to admit when they don't meet their own standards and then act upon that.
After one initial setback with the ED here, the service received from drs, nurses & senior staff here was outstanding, and the recognition of their response to the setback being insufficient was humble and genuine.
I'd be very happy to get treated here anytime.