Banks St Kilda, VICIt pains me to see how banks are constantly reducing customer service in order to fatten up the bottom line for shareholders. Anz has done away not only with Saturday openings which were a great idea but they also close now at 4pm like the dim dark old days. The net result of this is that the bank is always packed full of customers and waiting times are ridiculous!
Property Management Elsternwick, VICThis was our manager before they moved to Port Melbourne to heir new offices. They do a great job, sometimes calling on weekends during emergencies. Much better than most other service companies doing the same job.
Building Societies Port Melbourne, VICAmazing service! Our manager was so helpful and supportive during some recent problems with our building. They gave us great advice. It's a thankless task and not everyone understand the labyrinthine regulations owners' corporations are under.
Cafes Balaclava, VICThis is one of those places that just keep getting better all the time. The food is consistently lovely with some healthy and interesting choices and it's great value too. They also deliver and the food is as good as in the cafe.
Restaurants Prahran, VICFabulous Vietnamese food in a really buzzing atmosphere. There is so much to choose from that it's probably a good idea to go with friends and share. My only gripe was the noise level made it hard to communicate with anyone, including staff.
Cafes Brighton, VICSuch a disappointment to return here! All the tables outside were incredibly sticky and uncomfortable, even after cleaning. Our lunch was ok, nothing special really and not especially good value.
Banks St Kilda, VICGreat little branch with one major issue- after deciding to close at 5pm and open on Saturdays, they have now reverted to closing at 4pm and not opening on Saturdays. That probably doesn't sound like a big deal but the queues during business hours are ridiculous! They need to extend their hours! The wait times for simple transactions are ridiculous!
Banks St Kilda, VICGreat little branch with superb, helpful and friendly staff. Nothing is too much trouble for them. I recently had a problem with my debit card and I really wish I had just come in first before calling customer service.
Investing Melbourne, VICFantastic super company with fabulous staff! So many great free services as well! Their website is good too but could use a clean-up to the graphic user interface as it's difficult and unintitive to find certain things.
Banks Sydney, NSWWhen my debit card's magnetic strip started to malfunction, customer service advisedthey would send a replacement. I waited seven weeks and had to keep calling in order to finally collect the card at my local branch- unacceptable! Companies always send emails requesting feedback these days; consider this feedback!
Restaurants St Kilda, VICVeludo used to be one of my go-to places on Acland Street but sadly deteriorated somewhat. The food is still good but it is mind-numbingly noisy at times and service seems to favour the young and funky. I took my elderly aunt there and we were ignored most of the time but other tables of younger people got speedy service.
Takeaways St Kilda, VICNothing has changed for the better here with respect to the food although service is still good and staff is friendly. It would also be better-served by a larger menu selection of Cantonese food.
Flooring Moorabbin, VICWe developed problems in one spot where the wood buckled. It looks like moisture damage. Although we don't think it was wet, we are happy to pay for repairs. We have called and emailed now three times and no response! By the way, although we were happy with the finished product it was different from the colour we actually chose!
Restaurants Caulfield North, VICDecent coffee and breakfast but nothing special. The food is average at best but there are some interesting menu choices. The other problem is the noise which makes it impossible to hold a conversation!
Pubs & Bars St Kilda East, VICWe just ordered take-away pizza from the Grosvenor for lunch. I can honestly say these were the worst pizzas I had ever seen! The pizzas were undercooked and arrived in a total, inedible mess! The mushroom pizza was so undercooked we just threw it out. The diavola wasn't quite as bad. I do understand that the delivery person might have caused the food move in a way that wasn't complimentary but the basic were lacking.
Restaurants Lorne, VIClovely seafood platter full of fresh seafood and chips! Friendly staff is happy to oblige. Get the yummy aioli and tartare sauce. Prices are on a par with the local area and reasonable for seafood. They also do fantastic garlic prawns in a mango chutney and a great marinara.