Shed City Pty Ltd is an Independent manufacturer of Steel Garages, Carports, Farm Sheds, Garden Sheds with full internal frames, roofing, wall cladding in a range of profiles, flashings and various steel components to Our Quality Standard.
Based in Kilmore and Thomastown Victoria we have a range of products on display.
We are also the proud resellers of Bluescope Ranbuild products, Cedar Sheds, Steelchief sheds and products, Waterstore Tanks and Troughs and many other items.
Call us now on 1300 799 ...read more
Just went to Thomastown showroom today. Great to see the new displays. Need another shed so just measuring up. Glad I can get what I want instead of just some off the shelf kit that won't work for me. This will be shed number 2 from these guys, lots of help and info and choices.
Ordered a shed mid April and I had to hound them to get it delivered by the end of June, some 11 weeks later. The shed is a decent product, I don't have any complaints there. What I do have complaints with is their customer service. It is nothing short of appalling.
I am giving them 1 star out of 5 for what is the single worst buying experience I have ever had. They are cheaper than most, but it is simply not worth it.read more
Hello and thank you for your review! We are estatic that you love your shed as our engineers have worked tirelessly to creat great shed designs. In doing this, they have always worked out the cheapest ways to make the sheds, so that the prices are always low for our customers! Thank you for telling us the good news.
We are confused with the rest of your experience because to me, it seems completely out of character. When ordering a shed with us, we ask you if you would like it delivered and if you say yes, we source outside assistance and trucks to deliever it to your desired area. We pick "truckies" who are top of the range and they always seem to do a good job, however, they are not apart of shed city, we just hire them for your convenience. Since 2015, we have been emailing instructions out for the customer to print out at their own discretion as we are trying to become more eco friendly and many customers lost them.
It is odd to us that things were not cut to size as there is many processes and people the parts of your shed has to go through before we send it to you. This is why we suggest an installer, however, you choose otherwise. Installers make the process easier as they know what they are doing and work with the pieces properly. We do not advice any one to leave their shed pieces in the rain while they are unpacked, however, once the shed has felt our factory, many issues are out of our hands. Special orders (like I assume yours was), always take longer due to us having to make sure everything is done correctly and differently to our standard sized sheds.
We hope this clears up your odd experince with shed city and please call or phone us if you would like any more assistance as we always want to help.