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Very unprofessional, told me that they will come in late morning. Waited for them the whole morning and called them, advised running late but on the way should be here soon. Called again after 40 mins to check on ETA. The guy picked up in a very impatient tone just said “cancelled it” without any reason. I asked why? He just keep saying “cancelled it” cos he can’t make it in my time frame. It was his timeframe I was following. Really bad service now am stucked without hot water for the whole weekend. Unrealiable and rude these people should not deserve to be in this business.
thankyou fot your kind thoughts.
This company does not even deserve one star. Called them up to ask to unblock my toilet, they were two hours late and only came after I called to ask whether they were on their way. Fixed my toilet and three days later, my pipes are leaked... There was feces all over my garden so I called up David and he told me that it was a temporary fix ???! The plumber Luke did not tell us that it was a temporary fix!! Called up to see what he can do, he refuses to do anything but charge more for an apparent "actual fix". I asked for a refund because they have literally not done anything to fix the issue and has actually made it worse but he refuses to take up any responsibility as the boss of this company. I called up for this service because this is not my area of expertise and rightfully payed for this service so that I can fix this problem... in the end I have only gotten myself a headache and a garden full of feces! I feel cheated by this company and will not be returning ever andread more
What do you expect for the $120.00 you paid. i did write to you advising a refund would be possible but had no reply from you.