We provide screened, competent and reliable people to help with household cleaning and ironing. Regular weekly and fortnightly domestic cleaning services and spring cleans and move outs. We also co-ordinate and organise replacements and fill-ins when needed. Fully insured. CLEAN WASH TIDY IRON
I don’t usually post negative reviews, but I would like to warn potential customers about this company. We booked someone for a spring clean, after moving into our newly-renovated home. Despite requesting non-toxic cleaning products due to allergies and health issues in our family, the cleaner not only used toxic products, he spilled some of them onto our floorboards, burning a hole. After five hours of cleaning, I could still see dust and debris beside the lounge, under chairs and cupboards (with half a metre of space underneath), and hairs caught in the drains of the bathrooms. He then said he had to go to pick his car up, leaving an hour early, and promptly forgetting to give back our change. Over the past five years, we’ve done our own cleaning, but thought we’d treat ourselves to a spring clean to celebrate the renovation. However, it quickly turned into a Monty Python sketch. The company finally rang me back today to talk about these incidents, sayingread more
Hi Tracey, we are sorry that your cleaner has accidently spilled the oven cleaner causing the mark to your floorboard. While we always aim for a smooth service, unfortunate mistakes can happen from time to time and we appreciate your understanding as we focus on resolving this for you. Regards, Absolute Domestics
We arranged a cleaner through absolute domestics who was terrible.
I called Absolute Domestics after I made the booking, to ensure that we would get a good, reliable and detailed cleaner. I was assured that the cleaner we were allocated was a good, highly rated and reliable and thorough cleaner - when in fact, they were not.
The cleaner was 30min late, after being lost, and then they only wiped down the bathroom surfaces, kitchen surfaces and then vacuumed and mopped and charged $99!!!!! for 1hr 45min "cleaning".
- NONE of the surfaces in our lounge were touched (not the coffee table, not the tv, not the entertainment unit, not the side tables, not the windowsills).read more
Hi Disappointed T, as per the telephone conversation with your Area Coordinator, it is unfortunate we were unaware of your disappointment while the cleaner was there or shortly afterwards. We always aim for a high standard of cleaning and do not want you to be unhappy with the service provided. We hope you are satisfied with the outcome of this situation now that you've had the opportunity to talk to us directly. Regards, Absolute Domestics
Bad experience. I tired to organise a move in clean and had a really poor responses time. When I had to change dates I received no response from the main office. I was offered a 50% discount to make up for the poor service but the letter I received did not have the conditions and I was not told the clean I picked did not count. On top of that the discount I was "offered to make up" was a standard discount that they offer all customers in their website so really they weren't trying to make up for the poor services. The rep was very argumentative on the phone. I would not use and think I will support a local business rather than a company which takes a cut from the cleaners.
Really impressed with the service we received when we called this company. We had just had our house painted and it was a mess. Dust everywhere, floors needed a good mop and overall the house just needed a good clean.
I called this company on the same day the painting had finished, hoping to book someone in maybe for the following day or later the following week. But to my surprise, I was informed that someone could come out that same day, in fact, just hours from my time ofread more