Advance hot water is a small family ran business that was established in 1993.
With over 20 years experience we specialise in gas, electric, solar and heat pump
hot water system's.
Our employee's are fully qualified and also - solar endorsed.
All installations are to the current plumbing legislation and local council requirements.
One stop repairs - as we carry most parts onboard - cutting labour costs down.
Service and repairs.
Also - including relocation to ...read more
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Thanks Darren you are the most honest tradie I've spoken and had help from over a stuffed solar hot water system which is on the house we purchased. You were quick to realise that the system would be covered by warranty saving us lots of money. Thanks to you this has made things a lot happier in the household.
So I'd just like to say if you want and HONEST Tradie who wont lead you up a garden path and cost you money call Darren he's a good Honest Helpfull person that I've dealt with.
I experienced a very inconvenient problem with my Dux water heater on Tuesday morning. In short, I had no hot water! The weather was getting cooler, and my wife & daughter were not happy. It turned out to be a simple maintenance issue (nothing sinister. No product brand-bashing required) I received a call from Darren from Advance Hot Water early that very afternoon, with a personal pledge to have hot water back in my home That Night! He was at my home just after 5pm that evening (he arranged the appointment to suit my working day). He immediately identified the problem with my Dux Heat Pump water heater. (a complex piece of machinery I think) He explained very calmly & clearly what the problem was, in a language that both my wife & I could understand. He then FIXED the issue, and true to his earlier word, we had hot water again that very night. Darren was professional, very courtesy, efficient, on-time, an experienced trademan and most importanty,read more
My hot water system wasn't working and after I lifted the release valve it wouldn't stop dripping. I contacted Dux and they recommended Advance Hot Water as one of their preferred contractors. Darren was easy to contact and spent the time on the phone with me to explain the prices and even gave me some advice prior to him coming on what I could do to try and fix the valve. I had asked Darren to call me an hour before he was due to arrive so I had time to get home from work, which he did and I appreciated that. Darren arrived and did some testing on the hot water system. In the end it was actually the relay in my metre box causing the issue. Darren took the time to call Energex and logged the job for an Energex contractor to come out. He also checked the valve and made sure the leak had stopped. Darren was very knowledgable, pleasant and professional to deal with and nothing was a hassle for him. Would be happy to recommend Advance Hot Water to others.