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I cannot stress enough, do not use this company. They are unprofessional and the food is dreadful. They came late, food cold and not enough potatoes so onky 1/3 of the people got one. No fruit platter and luckily l had 4 litres of oil to cook the finger food. I also had to supply tge deep frier which l wasn't told upfront about. Deserts were terrible tiny pavlova's with the skin of the passionfruit stuck in the cream. What a big let down on my wedding day. I did manage to get $150 refunded to me but that was of little consilation.
These people are the most UNPROFESSIONAL caterers I have ever dealt with and I've been in events coordination for ten years.
If anyone is looking for a catering company, please DON'T ever call this company. I rang after hours because I wanted information about Hot Platters for my father-in-law's funeral (which is only a few days away and we needed to work out last minute options for ordering). The management who I reached said they only dealt with orders with a minimum of $300 and they asked if I had that budget, I said no we're not looking to spend that much just a few platters to complement what we already have, so they immediately hung up onread more
Extremely disappointing! The spit roast meat was tough and full of fat, the salad was inedible. They advertise "guaranteed all you can eat" and i was provided one dip and one packet of crackers for 40 guests. Was a waste of money and very embarrassing at a special family occasion. I have formally provided them feedback which they have not even acknowledged receipt 6 weeks later. I have never written a review before, but dont want anyone to experience that.
ABSOLUTELY DISGUSTING!!!!!! with 1 week until my wedding i have been calling and calling only to find out like others that the representative i had been dealing with and paid a deposit to has left the company and the quoted price is not the actual price coming in at over $300 more than the original they failed to give me so much information such as the fact that you need to pay the staff yourself on top of the quoted price there is a staff agency fee as well and that 1 chef and 2 waitresses also needed to be paid for an additional hour for dish washing WTF!!! 3 people 1 hour to wash dishes for 50 people, i think not
on the plus side they have agreed to refund my deposit another caterer have gone above and beyond to help me out and have been extremely transparent in all their costings so far in fact they were able to cater for us with a weeks notice and cater to dietary requirements as well, something all suburbs were reluctant to do