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Absolute rip off!!! Quoted $45 to do a tiny 1 bedroom apartment. Literally only 1 mark on the carpet needed attending to. Arrived to quote me $85 for an absolute basic steam clean without removing the stain (which was only baking soda). Ended up letting them do it as I had wasted enough time. Didn't remove the stain even after saying they did, scratched all the skirting boards resulting in my losing part of my bond. All I got in response was oh well too late now. The apartmentread more
I've used Amazing twice. I think their carpet cleaning is ok, but on the second job we had a problem. There was a new mark on the stairwell - it's so obvious, it was the first thing I noticed when I got home so I'm positive it couldn't have been there before. I rang Amazing and they said they would look in to it. No response. Every time I tried to call my call went immediately to voicemail until I blocked my number then I got through immediatly.read more
I doubt i have ever come across worst possible customer service from this company EVER. I hired "Amazing" to come and clean my sofa, a carpet and 4 chairs. The sofa and the carpet came out well, but the results on the upholstered chairs were astonishingly bad. When I called to ask for them to be redone I was "Amazed" and appalled with the arrogance and rudness of the owner/operator who tired to tell me these were pre existing water stains or wine stainsread more