Continually denied fixing a problem that was detected under warranty. Tried to push alternate costly fixes to rectify the problem they avoided fixing in the first place. Terrible service and ridiculous prices. Get independant opinions and get servicing done at another dealership. Avoid!
Refuse their complimentary wash unless you want scratches and swirl marks on your car!!! The evidence of their poor due care in this regard is right there on the new/used cars on their lot. I refused and it was the only bit of solace I took from my recent service experience with them regarding my Chrysler SRT. They put the wrong viscosity oil (5w30) inread more
My partner and I have recently moved from Vic to NSW. We have had to use Ford Miedecke in Port Macquarie a couple of times since we arrived. The service was UNBEATABLE!! They assisted us straight away and even had a Courtesy Bus on hand to take us wherever we needed/ wanted to go AND pick us up again when we wanted! The Staff are veryread more
I took my car in for a service with the understanding that thay are authorized Mercedes Benz mechanics, they failed to correctly diagnose and check for, what is a common problem with my car at the km's it is at. This has resulted in nearly $7000 in damage and the car not starting properly less than 24hrs after collecting it from them and on the firstread more