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We have booked there truck. After being half an hour late driver called and said that he will be 3 hours late. No sorry, nothing. We had to be out by that time as a new owner were moving in the same day. Driver just told us if we are unhappy to call his boss who doesn't answer his calls. We left many massages and boss never called back! Unprofessional and unreliable! Don't use them EVER! Thank god Allstar removers came to the rescue and helped us!
USELESS & UNPROFFESSIONAL!! Turned up with 1 man & a small truck - we booked a huge truck & 3 men!! We were told now the bill wld exceed $1200 because they were down staff & had to do 2 loads! Owner has been abusive & threatening and now staff have ripped my new bed head. Owner is now telling me we are not insured. Please do not waste your time. Have also now heard James Royal is well known & Not liked amongst the Gold Coast. He has skipped town overseas for a period of time and has had to change business names repetedly because of his dishonest ways.
Don't bother calling because they don't bother to show up!! I booked 2 weeks in advance and they even text me the day before to confirm. Without any form of explanation they just didn't show up. No one would answer my calls or reply to my texts. Worst nightmare!!!! Ended up costing a fortune getting another removalist last minute. Thanks for turning an already very stressful day into the worst day of my life :-(