Our aim at the Aqua Spa Retreat is to assist your journey to health, restoration of harmony and awakening of your senses and vitality leaving you serene and touched by luxury.
We have created a collection of signature treatments exclusively for our valued clients. Therapies uniquely blend European, Oriental and Ayurvedic philosophies for a totally holistic experience.
Aqua Spa Retreat utilises natural, high quality skin care products, anti stressing oils, revitalising seaweed and cleansing muds all aiming to achieve astonishing results for your beauty and holistic spa needs.
Our therapists will ensure your ease and comfort. Every treatment is a completely caring and personal experience delivered by highly trained and skilled therapists who make certain your precious time is well spent.
Your visit will be a special and unique experience as you enjoy the elegant surrounds and extra touches that Aqua Spa Retreat offers - a calming tea, rich cafe latte or signature chocolate, all enjoyed in the comfort of our Asian relaxation room.
We look forward to welcoming you to our spa! ...read more
We purchased a voucher and redeemed it on my daughter's birthday. Ha! What a joke! I seriously question whether the staff are actually aware of what a massage is! This brings me to question whether the staff are professionally trained. My 'masseur(?)' spent more time straightening and patting the towel than touching my skin. When I questioned this politely I was greeted with the response 'it is a relaxation massage' which I interpret to mean that they "get away" with minimal contact and what they do in the name of being relaxing!!!!!
The facial was a joke too...they cleansed our face but with a lack of care the grit went on our teeth. I actually took a photo (see below) to show theread more
I dont normally write bad reviews, but I had such an awful experience here that I just couldnt let anyone else have to endure this type of service & go in expecting to have a blissful & relaxing massage or facial when that is not what you get.
I was so looking forward to an hour massage and half hour facial but left feeling bitterly disappointed! We were 15 mins early to our appointment because we thought we would have to fill in some information so they could tailor our massage & facial to our needs but we were taken in for our massage 11 minutes past our appointment time with no apologies. I am shocked that I was not asked to fill in any information whatsoever prior to having a massage or facial so theyread more
I wrote a similar review in other website..this place is a joke! I should ring up the management and inform them of whats going on.. but then again they probably wouldnt care
I think Scoopon needs to be advised as well because they are still running deals for them! A management staff was there at the desk when I was leaving & I called the management staff up afterwards to tell them about my experience but after 2 messages left for the management staff, did not ring me back! I would be very surprised if they get any repeat business from these scoopon deals!!!
Went here last September on a Groupon (2 hour treatment) and was very impressed so re-booked on the spot and returned today. I asked if I could have something instead of the half hour facial and the receptionist was rude, incredibly unhelpful and confrontational. After a few minutes or arguing in front of a number of other customers that were in the waiting room, it was then agreed that I would just not have the facial and my 2 hour pre-paid treatment would only be 1 hour 30 mins. Nice. I then laid partially dressed in the treatment room for almost 10 minutes listening to them charging around and could clearly hear them 'discussing' me outside the room. The treatment was fine (though was only about 1 hour 20 mins) The therapist was pleasant and did well to ignore an intermittent alarm going on throughout the treatment somewhere else within the building. I couldn't really wait to get out of there. As I left I was given the opportunity to rebook the 'specialread more