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Great customer service with a positive attitude. I have classes with my toddler and the staff are most understanding if we can't make it due to illness or anything that pops up.
Clean place & I don't get sick after going here or my toddler.
Good amount of staff members too so I feel safe for my child.
I've been bringing my 7 year old son here for a few years now. The instructors are fantastic and do a great job.
I took my grandson twice and both times he was sick during the evening and the following day. The ventilation in the pool s shocking, and there was a horrific amount of chlorine in the air.
We heard they were good from a few friends but our experience was anything but. There is no space for parents to watch their kids, it is difficult to find a shower (only three in a busy centre), and the rules imposed were over the top. Two examples, my son was told he had to go to the changeroom when he had his swimming gear under his pants. All he did was take off his pants and jump in the pool. Also, he was told to wear budgies over boardies when he has been comfortable in his boardies now since he was old enough to swim. A little customer service training for this employee would not go astray.