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Air Conditioning & Heating Installation

Arctic Air Conditioning

4 Reviews
(02) 4577 7474

U 5, 16 Rob Pl

Vineyard, NSW, 2765

U 5, 16 Rob Pl

Vineyard, NSW, 2765

Arctic Air Conditioning

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(02) 4577 7474
(02) 4577 7470


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OVER 2 years AGO

Had my house measured up for ducted air conditioning.he said I would have the quote in two or three days. Three and half weeks and two texts messages later still no reply

OVER 2 years AGO

We have used Arctic air for installation and service over last 15 years are both houses. Damian Thurgood has been great every time.

OVER 3 years AGO

Terrible customer service. Do not use these guys. I had them install 3 air conditioning units at my place, my mum's place then my mother in law's place over the last 8 years. I have had them service all three units every year. This year, they serviced my unit at a cost of $400. Two weeks later I had an error on my panel, and when the technician came out he said, it was just a power surge and they had a lot of staff changes, so they should have told me over the phone to reset the powerboard to fix it. But since he was there, he had to charge me $205 for the callout. I was very angry as I had already paid $400 two weeks before. After calling multiple times (no one returned my calls or emails and I finally got through to the owner Damien Thurgood by chance), he refused to refund the $205.00 saying the technician denied the conversation had taken place. After being a regular customer for 8 years and referring others, I will NEVER use these guys again. Don't use them - try ...read more

OVER 5 years AGO

Arctic air recently performed an annual service on my air-conditioner and I would strongly recommend them to anyone. A very friendly & efficient receptionist took my call & booked the service and this was followed by a skilled & professional technician who arrived right on time. Highly recommended.


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