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My wife and I have been there five times as of Dec 2013. We really love the food! Possibly the best Thai in Penrith (even with some great competition).
Pros - Great and consistent food with generous helpings, fast service.
Cons - Basic furniture (but I don't really care about this), Price (It seems a little expensive to me, but I think all Thai food is expensive. You pay for what you get, which in this case is REALLY good food.)
Summary/TL:DR - A great restaurant, we prefer it over all other Thai restaurants in the Penrith Area. The food quality and consistency overpower the slight negatives. Love it!
We have been coming here for several years now and we have always enjoyed our meals.
The service is excellent and the staff are always attentive to your needs. Nothing is too much trouble for them. We tried many different Thai restaurants before finding Aroy-d and as they say "when you're on a good thing, stick to it"