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I had an initial bad impression of this company as we had one of their inspectors use some obvious scare tactics and misleading inaccurate information whilst inspecting our home for pest control options. This initial bad experience had left me feeling deceived and very unhappy with the treatment I received with the pushy sales approach.
This experience was brought to the attention of Tony who is the owner of the business. He promptly contacted us and offered us to come and personally inspect our property, but more importantly he took the time to come and apologise for the behaviours of one of his employees and offered an explanation and solution to correct the mistakes of his employee. He was sincere and it was obvious he was an honest man who was deeply upset about behaviours of his inspectors. I wasread more