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Misleading and deceptive - DO NOT use this company.
They never took possession of my car yet charged full costs and refusing to refund the money.
They will provide a quote - then when you go to drop off the car, they will not abide by the quote and will start to try and strong hand you by charging you more fees and/or threaten not to refund you any money.
DO NOT USE THIS COMPANY -
3 WEEKS STILL WAITING FOR TWO CARS, BRISBANE TO PERTH. GETTING VERY WORRIED. PAID UP-FRONT ON SAME DAY AS WE DROPPED CARS OFF - 9TH AND 13TH JANUARY 2017. HAND-BALLED TO ANOTHER COMPANY CALLED SMB. BOTH COMPANIES BAD COMMUNICATION. OBVIOUSLY VERY SLOW. INVOICE NUMBERS 358407 AND 356565.
Do NOT ever use this company. Damaged my vehicle to roof and exhaust causing over $3000 worth of damage and asked me to pay the excess to fix it and made me drive around to get quotes. Dodgy company and you deal with claim people that just have gmail addresses and no phone numbers. You are dealing with contracted drivers that are careless.