Australian Outdoor Living is a leading outdoor home improvement company headquartered in South Australia.
We are one of the largest suppliers of outdoor blinds and artificial grass lawns in Australia.
Since opening the doors to our first showrooms in Adelaide in 2005, Australian Outdoor Living has created a dedicated team who are passionate about our products, service and valued clients.
We are all about outdoor living, and advocating a lifestyle of enjoying the beautiful outdoors with family and friends.
Our range of outdoor blinds, roller shutters, artificial lawn, pergolas, verandas, carports, decking and pools can help you to create that perfect outdoor lifestyle in your home.
Need outdoor blinds, an artificial turf or other home improvements? Contact us today! We are committed to delivering the best customer experience on every ...read more
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Wasn't happy with this company at all. Reason being they wouldn't send someone out to give me a quote on a patio because my wife would not be present at the time. I know exactly what we want, just wanted a quote not a hard sell.
Hello Ndbeeda, Sorry to hear that you were disappointed with your brief experience with us. It's a shame that, by the sounds, we weren't able to explain why it is that we prefer that everyone be present for our visit. The reason for this, is that simply, it's quite a bit to go through - and depending what product you were looking at - we're potentially quoting a project worth thousands of dollars. In our experience, we have found that many of our clients feel more comfortable picking colours, styles, shapes etc. with their partner present. This helps to avoid any surprises or disappointment later on.
In saying this though, whilst it is our preference to meet with everyone at once, we do visit clients on their own too, and so I am surprised by your comment that "we wouldn't send someone out". Again, I am very sorry for the miscommunication and confusion. If you are prepared to give us a second chance, I would certainly be happy to help arrange a free measure and design for you. If you'd rather not, I understand and would like to wish you all the best with your project. Feel free to contact me at firstname.lastname@example.org if you would like to discuss this in further detail. Kindest Regards, Alexandra Kuchel
Would just like to thank Sam for coming to do our free measure and quote for our new patio. He was very informative, friendly and funny. He made the whole process easy. Would not hesitate to recommend him or the company to our family and friends.
Hello, Thank you for taking the time to share your positive feedback. It's so pleasing to hear that you were happy with Sam and your quote experience. He certainly is very knowledgable and we are proud to have him on board and representing our company. Thanks in advance for your offer to recommend us to your friends and family. We'd definitely appreciate the chance to offer your loved ones the same level of service that you enjoyed. Kindest Regards, The team at Australian Outdoor Living
Fantastic service from beginning to end! Beyond anything I would have imagined! You get so jaded with the bad experiences and was not expecting much when ordering an outdoor blind for our living room window but they really are great to deal with. Cannot recommend them enough for service and a great product! Thankyou!!!!!!!
"John, I would like to thank you for your response to my initial complaint concerning the blinds that I bought for my home. At first I was disappointed and thought there would not be much that I could do about things and that you would not be interested. How wrong I was ? Your after sales service was probably the best I have ever experienced, I have been in the construction industry for 32 years and realise that most contractors grab the money and run, but your company has been like a breath of fresh air to me. I will be telling everyone I know what a reputable and honest bunch of people you all are, I would sincerely like to thank you for ever thing you done for us, after the new year we are building a new home and will be contacting you to do all of our blinds on the new place. Regards John" (posted on behalf of John's email sent 12th October 2012 by Australian Outdoor Living) CUSTOMER TESTIMONIAL POSTED BY BUSINESS