Liven up your home carpet back to the latest by hiring the preferable Carpet Cleaning Brisbane. And get the experienced Back2 New Cleaning anywhere in Brisbane. We also provide Carpet dry cleaning. You can just simply call us and get the booking done on the spot. Our Expert internal & endorsement steam cleaners adepts are available in eastern, western, northern and southern colonies of Brisbane. We also offer carpet services like carpet dry Cleaning, Carpet shampooing, carpet stain removal and many more services You are just one right step away. Hire us to get the best solution.
- Back 2 New Carpet Cleaning
This place has no idea how to clean couches or run a business. Couches looked no different once dried so I rung to ask for a refund. I was told no refund policy and was then blocked on chat our phone number was blocked too. I then Google reviewed this place and can so many other people had the same experience. Do not hire these people.
Back 2 New Cleaning website is very misleading, it looks very professional and lists lots of detail including dry-cleaning and all the reviews I could find sounded good, however when two Indian guys turned up in an old unmarked hatchback with what looked like a rented carpet cleaner I was very suspicious.
When they arrived the quoted price went up from $260 to $300. They said the machine takes ages to heat water so could they use hot water from the tap and they only used one tank of water to do the whole house and a rug. The carpets felt dirtier after they left than before they arrived. I am, having to pay someone else now to come back and do the job again. Personally I would never use these guys again.
DO NOT USE THIS COMPANY!!!
Had carpets cleaned in Brisbane. Got upsold to "deep clean" as some of our carpets had been urinated on by our dogs. $400+ later the carpets still stink and we can still see stains on them. Asked for a refund numerous times... am still waiting. Terrible cleaners, terrible service.
DO NOT USE TRUST ME. All the negative reviews are absolutely right, they do no know how to clean and will not refund your money & will argue with you saying your expectations are unsatisfactory. They steam cleaned my leather couch! Everyone knows you don’t steam clean leather!! It did not clean my leather at all it was left in the exact same state. I did not notice before I paid because the couch was wet which is also not good for leather. I sent a complaint to fair trading and when fair trading contacted the company they company lied to them and said that they came back and Recleaned my couch! This definitely did not happen! I even had photos of the unsatisfactory cleaning job and they denied it was unsatisfactory saying that my expectations are unreasonable. Don’t let this be you!