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If I could give a no star I would. The most dishonest, unorganised company I have ever had to deal with. Ordering in July 2016 to which they require full payment on ordering it is still 8 months later and they still have not finished the job. You call the company and if they answer they promise someone will get back to you and surprise surprise they don’t. They then make false promises to get it sorted and you never hear back.
DO NOT USE THIS COMPANY NO MATTER HOW DESPERATE YOU ARE.
I totally agree
Ballarat Windows and Doors is, beyond a shadow of a doubt, the single worst company I have ever had the displeasure of dealing with.
On 11 July I was provided with a quote for supply and installation of a simple, single sliding door. I signed off on the quote at the end of July, on the understanding that installation would happen within a 6-8 week window. I paid in full and up front.
It's now 17 November and still no sliding door. Within the last 3 and a half months I've been told about 6 different dates that installation wouldread more
Worst service and area Service manager - Ross.
Poor coustomer service - no ethics of never take responsibiliites. Good at blaming it on builders - as they outsource everything. Only quick response was until they received money - they everything slows down. Took long long time - never turned up on agreed time and even left all the old windows behind - eventhough it was paid for . So if you are looking for a peace , good work ethics and timely work- dont consider these guys at all.