Balmoral Street Medical Centre currently has 9 doctors working for us.
We are a Bulk Billing Practice. Our busy medical centre offers Pathology facilities and a treatment room with nurses and a surgeon, immunisations, travel medicine as well as methadone prescribing. ...read more
- Medical Centre
- Weight Loss
- Ear, Nose & Throat
- Sports Medicine
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- All Cards Accepted
- Walk-in Appointments
- By Appointment Only
- Off-Street Parking
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I've been a patient here since I was a child (now in my 20s), and it's full of very professional staff! I have a doctor I see regularly, however if i'm short of time i'll wait for 'any doctor' and they all seem very caring :) Reception is unavoidably a bustling station, but they seem to genuinely care and are happy to offer alternatives to waiting in the waiting room. Very nice decor since the renovation!
Poor staff at reception. Was waiting for a long time and asked about the wait. Couldn't tell me how long (obviously) but wouldn't tell me my position in next available doctor queue. They were getting upset at another person who was asking the same. After 2 and a half hours and seeing everyone who was in the centre when I arrived had left, I asked again and they told me that I was never entered into the system properly when I arrived. It is a pity because the doctors areread more
My experience with this medical centre has been great, although during busy hours you sometimes have to wait for up to an hour if you are a walk-in, but this is true with any bulk-bill medical centres. The doctor I see every time is polite. Reception staff is generally caring and polite, but some can do better.
As with other people my experience of the reception staff here has not been good. In the main I get the impression that they don't like people and feel that patients need to be kept in line. Little regard is paid to patient confidentiality resulting in patient files often being left face up for others to read.