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Got a wood burner from these guys a few months ago... I live close to ocean and advised them I was worried about the wind factor... they told me they have never had a fire they couldn’t install and would refund if found to be unsuitable... used their recommended fitter who was nice guy... but we’ve had problems from day one... needed a Venturi flue to prevent down draft and the noise from the flue movement is now unbearable... husband went in to the shop to discuss and was promptly dismissed as it’s not their concern and take it up with the fitter. Not sure where we go from here to be honest but if you need a wood burner do not touch babarque galore with a barge pole !!!
I had bad service when I purchased my expensive bbq the staff fought about who owned the sale forgetting I was the paying customer I have never felt so uncomfortable when I complained to the store management they said to come and see them and they would put on their happy face for me how condesending
therefore I would recommend going to rockingham