Bayford Volkswagen is Melbournes newest Volkswagen dealership in the north. Bayford Volkswagen is part of the Bayford Group, a family business since 1917 and the longest running family owned car dealership in Australia. Opened in June 2010, our new premises in Epping is a state of the art facility featurng all aspects of a modern car dealership such as vehicle financing, new car sales, used car sales, commercial van sales, spare parts and Volkswagen Servicing.
Our Sales departments offer not only the best prices but also the best service and one of the biggest displays in Australia of Volkswagen's model range - from Polo and Golf right through to Commercial vehicles such as Caddy, Transporter and the soon to be released Amarok ute - we have it all.
Our Huge Volkswagen Service department offers VW trained technicians, free courtesy cars to keep you going (must be pre booked) and one of the smallest lead times of any VW dealership in Aus - we will get you going again. ...read more
Totally rip off!!! Had an issue with my car, first time charged me $800+ to repair, but did not fix it properly. The car still playing up over one and half years, went back there second time replaced the same part for free as the repair still under 2-year warranty. After 2 months same problem, went back third time they claim its the problem with other parts, wants $1200 for it. Asked to repair under good will as the car wasn't fixed at the first place, said no. Did not address where the issue is, only thing they can do properly is to rip you off. Stay away from them.
I have got a 2010 Tiguan which gave me a lot of problems last year and cost me a fair bit to fix. I had bought the car from Volskwagen Essendon Fields, and had a lot of issues with him last year regarding the problems with my turbo. After 4 months, during which I had no car, having had to rent a car etc. I finally got my car fixed. I will not go into the details of their lack of compassion and service. This week, I found out that I had a problem with a hose that is near the turbo, hence,either Essendon Fields did not pick it up or they caused the issue when they fixed the turbo. Unfortunately, I can not prove this. Now, all I want to do is HIGHLY RECOMMEND VOLKSWAGEN BAYFORD IN EPPING. I took my car to them yesterday, best service EVER!!!! Paul who looked after me was amazing and gave me hope again that there are still some very honest workers out there!!!
Please stay away from this dealership they are the worst of the worst very unprofessional and the manager is really rude to the customers and please don't be fooled by the first impression when they say what would you like to drink and the fansy coffee machine.i would never be going there again or recommend it to anyone ????
Miran, thank you for your honest feedback. The Bayford Group always strive to assist our customers where we can, we would like to talk to you about your experience, could you please call me on 9252 5012. Anna McKay, Group Customer Relations Manager