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Item as described, very good price, professional after sale service. Only Toll as a delivery agent didn't do well (lazy delivery driver), however Becextech customer service contacted me few times to ensure I received my camera. Overall very pleased with Becextech, I bought Sony cameras twice from them, and will come back in the future for sure.
Prices were excellent and delivery was very prompt. The only thing I would criticize is the courier they use for deliveries in Perth. Tracking was provided, but there was no way of knowing when the item would arrive. I contacted the courier twice to get an ETA and was unable to get through to anyone. I wasted two days at home in case the parcel arrived because I really needed it and couldn't afford to miss the delivery and then have to reschedule or track it down. That was the only frustration. The courier that did deliver my parcel was lovely and professional.
On 22/12/2017 I had purchased a camera, lens, mobile and accessories from BecexTech. As of today, I have only received the camera and lens. The accessories are missing and the mobile sent was used and faulty. As I desperately needed a phone I had to repair my existing cracked mobile, hence I have no use for another phone, nor do I want a faulty used phone. As of today, BecexTech have ignore my request for a refund and insisted that they have done nothing wrong. As per 87B Undertaking - BXT International Limited - signed 12 December 2017 I am entitle to a refund as the business have misled me into buying an used phone believing it was new. BecexTech have refused any kind of refund and inssited that they have done nothing wrong.
We bought our first items from BecexTech several months ago, both at very low prices - the deal on the camera was phenomenal. The process was so hassle-free that I had almost forgotten who we dealt with. Lots of status emails, everything arrived when expected and over three months there has been no sign of trouble with either item.