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I was nervous & skeptic at first, about buying a phone I hadn't seen in shops from company if never heard of. Online reviews helped me trust them. I'm so glad I did! I now have an awesome, high spec phone for the same price as what is junk in the big name stores. I would gladly recommend Becextech to friends, etc. I'm so happy that there's now an option to avoid the ridiculous mark up us poor aussies usually have no choice about! I really like my phone and was impressed with the info I received like tracking numbers, etc. I got the phone quickly. I wasn't sure which colour I wad getting as the description said white, but the photo was black...my only feedback is that perhaps Becextech could be very accurate with their descriptions. Thanks
bought a phone and recived a destroyed phone. not just broken but mangled beond repair. like everyone else they refuse to refund which is illegal in australia and they have been in trouble in 2017 by the accc (the department that enforces australian consumer law) for selling second hand phones as brand new and refusing the rights of customers (google it). i advise if you see this and have been affected alert ACCC and also ask why they allow this company to do bussiness here as it is still happening 2 years later.
My 2nd time ordering from BecexTech. I am extremely satisfied with every single aspect of becextech so far.
Shipped within 3 days and delivery on day six. Product as described and my enquiry was answered within the hours. Price was better than any other online store although it’s not the cheapest. Recommended.
The order was delivered to our front door in Australia on the morning of the fourth working day after I placed the order which I thought was excellent.
I did contact your customer service team after day 3 because the order status was still showing as "processing" which caused me a little bit of concern. In reality, the order had probably been despatched by then so it would be useful if the status was updated in real time.
After I emailed about it, Erwin contacted me and he was excellent.