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- Financing Facilities
- Trade In
- Second Hand
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- We stock brand new Toyota's
- but sell quality pre owned vehicles of all makes and models!
- Factory Authorised
We had a positive experience with Big Rock Toyota staff including Ryan, Jake and Deb. The vehicle trade-in and cash transaction went smoothly. We would highly recommend Ryan (Used Vehicle Salesperson). Ryan is approachable, professional and not your typical 'pushy' Salesperson. Ryan listened to our family needs. The dealership had a play area for our 15 month old to enjoy while we signed the paperwork. Overall Big Rock Toyota staff were patient and listen to our needs. We have a complimentary service in four weeks with Big Rock Toyota...watch this space for an update.
I am utterly disappointed with this company. My Girlfriend just bought a second hand car from a supposedly reputable company. She did not recieve the log book. Upon questioning, one of the stuff promised to contact the car owner for the log book and will follow up with her but did not do so after about a month. Furthermore, there was not any spare tyre in the car. She had to contact them herself and constantly follow up with them with no avail. In the end, she had to pay an extra $50 for them to generate a log book. In Conclusion, terrible compony, terrible service, Avoid at all cause. Buyers beware
Hi Licus. Please contact our Used Car Manager, Tim, on 9344 0111.
i bought toyota hiace van from them with the trust of toyota name but they send me without and manual also one tyre outside is not in depth . whis is not pass with the NSW rmS. THEY AGREE TO CHANGE TRE AND PAY FOR IT BUT NOW THEY ARE PLAYING UP FOR PAYING MONEY.
I RECOMMEND NOT TO BUY ANYTHING FROM THEM AFTER YOU BU THE WILL NOT PICK YOUR PHONE AGAIN . THE ARE REALL ANNOYING PEOPLE.
Hi Savnoor. As explained to you on Saturday and yesterday, we require a mechanical report with the tread measurement to refund the money. If we do not have this we cannot refund the money. If you have any further queries or questions please do not hesitate to contact our Used Car Manager on 9344 0111.