Have a picture to share?
Upload it to help other users learn more about this business.
I ordered a replacement fan for my fan forced oven back in July, this was delayed multiple times due to covid. When big spares finally got the item, they said their supplier had changed the price and were sticking the price difference to me, but were doing me the favor as they were charging less than they would have after this price change.
They offered that I either pay double the price or refund the item I'd be waiting close to 4 months for. I needed the part so I begrudgingly paid theread more
Two months waiting for product to be dispatched. No contact from company to get an update about delivery, very frustrating to receive a poor service where you pay for a product supposed to be in stock but after 60 days the order still appears as Pending Fulfillment.
The company has very poor customer service, besides not providing a contact number their response time to emails is bad! They don’t provide PayPal and they have a no refund policy! Items marked available but it takes about two months to actually get the item! Don’t do business with this company, unless you want your money taken and poor customer service!
DO NOT order from this company. You'll waste a lot of time complaining and chasing up the order without knowing if or when it will arrive. ALL THOSE 5 STAR REVIEWS ON THEIR WEBSITE ARE FAKE! Read the genuine ones below. I created this account just to warn other users - not much of a complainer usually. Not possible to review on Google and no phone number - BIG RED FLAGS I should have noticed before. Save yourselves the hassle and order elsewhere.