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Flooring

Bigbrands.com.au

6 Reviews

Dandenong South,

VIC, 3175

Bigbrands.com.au

Contact details

REVIEWS (6)

Very good
3
Good
0
Average
0
Poor
0
Very poor
3

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ljaa14
OVER 3 years AGO

Worst experience ever! They are happy to take your money but any issues after installation and they are very rude and unhelpful. We used their layer to install the floorboards throughout the house in Feburary this year. The boards have not been joined properly in quite a few spots leaving gaps everywhere. They almost immediately started chipping around the edges exposing the core and leaving little green spots everywhere. But worst of all with small children in the house occasionally a drink can be spilt and if a splash of liquid hits that gap the boards expand and bubble. We contacted them with our concerns and they requested photos promising to call us but never did. Each time i called a message was taken, but the manger never called back. I asked for them to come out and see it for themselves but they weren't interested. After almost 2 months and no resolution we told them we wanted answers and that's when they put all the blame on us. ...read more

RC177
OVER 3 years AGO

Unfortunately although they have good quality flooring- their tradesmen do not reflect the same level of service as the store.
We had the worst experience with their tradesman who installed the flooring- he had a very bad attitude and
disrespected my us in our very own home. if we hadn't paid in advance for the job- we would have asked him to leave our home and not complete the job. Use with caution and if possible have your own tradesman install the flooring.

BazWebster
OVER 5 years AGO

Searching for Rubber Tiles online I found and visited this Store. They ticked all boxes. I got the right product at the very best price, quality and quantity, served by the most helpful staff who improved my cost due to return requests and helped me stack the car both times. Well done Daniel and team.

Claire Heazlewood
OVER 5 years AGO

Love my new shinny floor the guys were friendly and I got a large rug for $39 I have sent two new customers to them very happy

Jane.adem
OVER 5 years AGO

I would like to Thank the staff Very helpful Love my new timber floor couldn't a better price or Product. Khari I will see you soon for my grass

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