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After getting them out to move a fridge... they sent one staff out. Obviously they couldn't move it. When I called the company to ask why they couldn't move it they said my grandmother must have pointed to the wrong fridge (??) Then asked if she was all there. Then in defence to what I was complaining about they well apparently she wasn't making any sense i explained she had emphysema and talking is hard. The staff then laughed and asked if she had dementia too. I am utterly disgusted in this company.