January 2020 now. Old reviews are worth ZIP! I almost did not go to Blind Concepts because of several poor reviews going back 5-7 years when they were apparently in different ownership. Although I only needed some small blind accessories, the lady was helpful, quick, and cheerful. Whether they would be as efficient to deal with for a large job is up to you toread more
We purchased our blinds from Blind Concepts and the incompetence of management was utterly disgraceful, not to mention the arrogance one man. You don't come into a customers home with a product they didn't agree to, with faults and not take reaponsibilty or care to rectify. We will not be recommending this company to our family or friends.read more
We are very sorry to hear of your bad experience back in 2013.
Please note Blind Concepts are under new management and we hope to see you again in the future for a much more pleasing experience!
We had Blind Concepts clean our blinds and they were returned in tatters. No apology, took no responsibility, and cashed our cheque. We had to replace all blinds. Do not use this company!
I agree do not use this company. They take no responsibility for any of their mistakes. Mistakes you pay good money for! Unprofessional management!