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I ordered a control unit and some bottom weights on Monday and was very pleasantly surprised to get delivery on the Wednesday (today). Thanks to their speedy delivery my blinds are working again. I would highly recommend them and will do business with them again.
Placed an order for two small brackets on the 23 of January. Called on the 2nd of Feb to ask their whereabouts and the order hadn't been processed yet. Person on the phone wasn't very sympathetic at all and used Christmas as an excuse (well over a month before). I paid $8 for a $6 dollar item that would take up the space of a packet of smokes to be posted from the Gold Coast to Brisbane. Massive customer service fail would not recommend. I leave the second star only for the fact that it was the only place online I could find the bracket I needed. If you can find another supplier I would try them as they don't really seem to have any sense of urgency.