When you select your plantation shutters, blinds, awnings, cafe blinds or retractable fly-screens from Australia's leading Blind Company, you'll experience the highest level of professionalism and service that keeps our customers smiling. You'll also receive Australia's best 10-Year Product and Lifetime Installation Guarantee, ensuring your complete satisfaction and peace of mind for many years to come.
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I stumbled across blockout blinds at my local shopping centre and needing new blinds decided to organise someone to come out and give me a quote. I thought they would be well and truly out of my price range tho so was extremely surpised to find they were well under what I thought they would be. The bloke who came and measured up the windows was very friendly and quick as was the bloke who installed the blinds. I was told there would be a four week turn around on the making of the blind so again, was very pleasantly surprised when I was rung a fortnight later letting me know the blinds were ready. I have since used the company again for another room in the house with the same pleasing result. I couldnt be happier with these blinds and will use the company again. I have no hesitation in recommending Blockout Blinds
From the onset of ordering our Plantation Blinds to the Installation it was a smooth and stress
free experience. From the very first measure everything was clearly explained to the notification of when the Blinds would be ready. We felt confident that we had gone to the right supplier. They look stunning from inside and outside the home. Renovations are always daunting but we are off to a great start. Many thanks goes to Andrew for the final result. Would definitely use Blockout Blinds again. Cheers.
We did all the right things, answered their surveys, read their updates and even provided feedback as requested. But the relationship ended when WE WANTED HELP. All that happened was that the chain broke on a roller blind ( one of many that we had installed!) I phoned up for advice as to how to join the chain but was told I had to submit an internet form with photos! Got a response I quote "We'll be in touch shortly within 5 business days Monday to Friday (generally quicker than that) to help find a solution". TEN WORKING DAYS LATER - NOTHING. I phoned, nothing but platitudes and no answer as to the delay. Had to explain the entire event chain again, luckily referring to my email and their written response. Finally said send me a new chain if you have too ( I was only after a repair) and I will fix it myself, if you can send a fact sheet. This did happen....3 days later....took down the blind, with much difficulty, blind is almost 3 metres by 2 metres - I am over 70. Blindread more
I found blockout blinds to offer a very professional service. From the sales rep to the call center staff and the installation person everyone knew their stuff and were very friendly and accommodating. My blinds arrived ahead of schedule and the quality is excellent. I would use blockout blinds again.
Hi ‘Ange E’,
Thank you for your 5 Star Review - we really appreciate the lovely feedback.
We are so thrilled to hear that you found the service to be professional and accommodating.
All our staff within the business are exceptional, they all go above and beyond to make sure the customers needs are met. I am so glad that you felt that way and we were able to provide a wonderful service to you.
So wonderful that your blinds arrived before the scheduled date.
Thank you for your support and we hope to be of service to you again in the near future.
Francesca and the Blockout Blinds team :)