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Purchased my wedding bouquet & 3 bridesmaids bouquets from here, they would not allow me to see my $350 wedding bouquets the night before my wedding, (I just wanted to make sure the arrangements were right, I did not want to change the flowers at the last minute or anything) the day of my wedding I went to pick them up and I wanted my bouquet to be more of a tear drop, they proceeded to get angry & rude like it was just to hard to do & inconvenient for them, I very confused & upset as these were my wedding flowers & the day of my wedding I was treated very Rudely by them, Another dear friend suffered the similar situation (by the same person) for her wedding a year earlier but I thought I'd give them a go as I had purchased flowers from them before. BUT NEVER AGAIN!!! I am so disgusted in there behaviour I regret ever going there I should have listened to my friend!
I called from Sydney on a Friday afternoon to arrange flowers in Benalla, country Victoria (same day). Staff were exceptionally friendly and the store has a great unique range, all available online. Flowers were delivered prior to the time I requested and receivor was delighted with the bouquet. Thanks again BonB