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I took my car there with front brake problems and asked them to have a look at it and give me a price. When they got back to me with a price which seemed ridiculous I told them to just put the car back together and I will pay you for the Labour and I will tow the car away. When I got the car home I found that I was missing brake parts. I also found them very rude.
Sorry, We don't have your details on file.
Booked my car in for 60 & 70k log book services. Was told over the counter that it'd be $300 to $400. Thought that sounded reasonable for a manufacturer-recommended service centre. Went to pick it up and the bill was $862.00! No repair work, no fluids except oil, no spark plugs - just filters and check up, hand brake adjustment and A/C check. When I asked them for their labour rate, it was $135.00 per hour. I think a plumber is cheaper. They claimed it took them 5 hours to perform this "work". Who charges this much for a service without the courtesy of at least a call to inform you of this kind of bill!!!
To add to the injury and smugness - they had the gall to stick their vinyl sticker on my rear window - free advertising for them - without my permission!!!
This is not the way you treat new clients. I'll never go back there and I'll tell everyone in my circles to give them a miss too!
Sorry, we don't have your details on file. We only do work that has been approved by clients. I
They'll quote you a couple of hundred dollars for a basic service & then they'll try charging you $7000 worth of extra unnecessary work for which they don't bother getting your permission to do in the first place. Then if you cant pay, they'll pull your car apart & force you to have it towed from their workshop AT YOUR EXPENSE. Despicable
Sorry, we don't have your details on file. We only do authorised work on customer's vehicles.