Body Freedom Urban Spa Retreat is not your average Melbourne day spa. Here, no two clients are given identical treatments as we tailor every aspect of our menu to suit your individual skin type and body.
Body Freedom brings you therapists from 16 different specialty areas, and products with serious environmental and organic credentials. Put simply - the retreat offers a rich mix of science, nature and nurture, including:
-Specialist pregnancy massages
-Wide selection of massage therapy styles, including deep tissue, aromatherapy, Balinese, Swedish, hot stones, lymphatic drainage and remedial (which is claimable on ...read more
I visited Body Freedom Urban Spa Retreat last week. I visit lots of spa around the world and in Melbourne. This place was fanatastic. Every detail has been thought through from the booking through to the treatment. I had a specialist facial and a deep tissue massage and it was great value and a divine experience. They have very experienced therapaaists who explain the treatment in detail and customise every aspect to how you like it or how you feel. You have to experience this place. No wonder it was written up as the top 10 Urban Spa's in Australia by the Herald.
I had a nice pregnancy massage at Body Freedom Urban Spa - even asked my Dad to buy me a voucher for another for my birthday. However I have since had a very negative experience and would not recommend this business. I booked in the subsequent massage for 3pm at 38weeks pregnant. At 10:30am on the day of the booking I got a call from my 2yo's daycare saying she was sick & had to be collected immediately. The spa were my first call after this. On explaining why I needed to reschedule I was instantly reminded of their 24 cancellation policy where they would charge me 50% of the treatment cost. I understand a policy such as this exists for no-shows or late 'change of mind' bookings, etc, however in such circumstances like a sick child where you have no control or alternative option you would think they would choose to be slightly flexible or compassionate. (I have no family in Melbourne who could have assisted me for this hour) The manager wasread more
I had a good experience with the massage, facial and products used. I thought the spa looked a bit tired and dated although the staff is lovely. Prices are average to high for the industry but little extras like champagne or mineral water help you relax. It's a relaxing, pampering experience.
im so tired with my work so i was looking for a spa that will give me excellent service and i try to visit this spa and had a great and relaxing body massage yesterday. your therapist is very good i feel so relaxed. love it! from now on i will visit regularly in your spa. i tried also there facial treatments and it was great.