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After a few months not visiting Boost Juice Eastgardens it appears that their customer service might have gone a lot better. The staff that served me was friendly, attentive, and was very efficient when I redeemed a free Boost from my card. He also courteously greeted me upon delivering me the Boost.
After many occasions of undesirable customer service at this shop, I think they have finally cleaned up their acts and that this was not only a one-time thing. I also noticed that they have been handing out $3 crush / $4 smoothies promotions, which could only mean that they really strive to improve.
They now also provide a childrens seating area next to the shop that allows kids to colour-in Boost Juice pictures which at the moment also gets you a free kids-sized Boost (when purchased with another Boost). I would really come back more often if they keep up this good work or even make it even better.