My family and I are regulars at the Burnside Bracegirdles and we take country visitors there as well. Their products are lovely, and the staff mostly friendly. We were once asked to move tables mid-meal though, which my friend found quite rude, but I understood they had a larger party to cater for.
We have the waffles when we go, with cream!
Went here a few months ago with some friends before heading out to the city, and I found it better here than when I went to the branch at Glenelg. I think because it wasn't as busy... also the waiters were a friendlier. Pity they close quite early though on the weekends (10pm fridays and 1030pm Saturdays) otherwise it would be another place on my list to go to chill out with friends and catch up over something sweet or coffee at late at night. I ordered the waffles this time when I came it was good, but like I said I've had better waffles before... but they're hot chocolate was really nice. Love their chocolates though, mmmmm....