Brandon Park Medical rooms are located on the lower level of the centre and are open 7 days a week. Please telephone the Brandon Park Medical Centre directly on (03) 9560 4455 to make an appointment.
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EXTREMELY poor reception service. I have booked appointments with this clinic countless times and practically 95% of the time I have waited for rediculous amounts of time that can go up to 2+ hours to see my doctor and on rare occassion if lucky, roughly 30-40 minutes. What is the point of booking in an appointment if it means you wont be seen at that time? Also, a number of times I have witnessed other patients come in without appointments and be seen by a doctorread more
Very poor service and receptionist. Doctors are generally ok but often wait for ages to be seen. The longest I waited for 2 hours 5mins and the fastest was 40mins. I reckon due to those unprofessional receptionists, they are not triaging with appointments. People can go in before you even they have a later appt and seeing the same DR. The receptionists don't care the patients and how long you've been waited for. They better to be redundant in order to become a better quality clinic.
Being a medical practitioner myself - Word escape me at this moment!! Much to my shock and horror the waiting room was packed to the rafters- having made the appointment earlier on in the morning the incompetent receptionist should have told me that they were cramming patients in - how easy it us to swipe the Medicate Card. The receptionists who is too lazy to get up off her chair to help people was very annoying to watch. The double if not triple bookings per timeread more
Dr Hanna is amazing!!! I've been taking my family to this medical centre for many year. She is fantastic with small children too. The down side is that these a little wait time but I don't mind I know I'm getting the best care from dr Hanna. The Reception staff are fantastic.