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I would NEVER recommend Pearls N Sparkles to anyone! Had an extremely stressful experience with them before my wedding. I ordered a dress and it came about a month late and was huge on me even after they took all my measurements. Then another was ordered and i was assured it would fit correctly and arrive on time, but lo and behold it was still a terrible fit and arrived even later than the first one. I ordered a completely different style this time, being assured that it would "all be fine" and "don't worry, it will definately be here in time for your wedding." Well, it was a week before my wedding and the dress still wasn't even in the country!! Time had completely run out and i was back at square one with no dress! They refused to give my $500 deposit back even though i had no dress cos they said i'd wasted alot of their time ... and i should have been happy with the first two dresses but was just being too fussy!! VERY unprofessional service and advice!!! Grrrrrrrrrrrrr!!
I wish I had read these reviews before I decided to buy my bridesmaid dresses from Pearls N Sparkles. I had a very stressful and frustrating experience with them too. I ordered in September 2010 and was assured the dresses would arrive November for my wedding in early January 2011. The dresses hadnt arrived so I had to contact them several times - they were difficult to contact and did not return messages. Finally the owner contacted me demanding full payment for the 3 dresses which still hadnt even arrived yet - I was very reluctant to pay considering I didnt know if the dresses were even going to arrive in time for my wedding - the owner argued with me until I gave in and paid for the dresses that I still hadnt received. Finally my dresses arrived a week before Christmas and they were 3 sizes too big for the girls. The girls were Aust size 8, but the dresses ordered were US size 8 which was equivalent to an Aust size 12. I was devastated! I had only 2 weeks (overread more
I would never recommend their services to anyone. Here is my story: I went into Pearls and Sparkles to find an Alfred Angelo gown - Pearls and Sparkles is an authorized AA retailer. The prices were beyond my budget but upon talking with them they mentioned that they could get a copy of the style I wanted through one of their connections in China. They promised me it was a set price and if there were any alterations to be done, they would do them free of charge.
I went in to get my measurements taken and that is when I should have left. They argued with their seamstress in front of me over which unit of measurement to use and they took all my measurements with my clothes on. I had to remind them that I should put my wedding shoes on so they could get the correct hip toread more
Unfortunately I did not have a pleasant experience using the services of Pearls N Sparkles. I found the services to be lacking in time management as I did not receive my custom made garments until 4 days before the wedding despite the numerous fittings attended. Consequently this did not allow enough time to then make alterations and fix the faults identified with the garments. Some of the issues I had with the quality of the flower girls and bridesmaid dresses I had custom made were as follows; holes in the sleeves, hems were too long, pettiecoat sewn inside out, incorrect size (too big, too small) and they were generally poorly finished with excessive threads along the seems. What was most traumatic however was that my bridal gown split in the seem of the bodice a few days before the wedding.