As we entered the store, I had to say hello to the woman behind the counter as she could not be bothered to raise her head to even look at us. She did not smile, was not friendly, but I proceeded with looking for a gown. I found their attitude very sarcastic and condescending. I am polite, well mannered, well spoken and friendly. I had to force her to start helping us to find a dress. The store is well presented, but the standard of the gowns is truly below par. They are very cheaply made and ill fitting. I had a large budget, but there was nothing that stood out as worth my money.
i had the exact same experience. wish i read these reviews before i wasted my time! just the WORST service i have ever recevied.
I went in on Tuesday to purchase me dress, they were flat out, but they still had the time to deal with us, I tried on several dresses that I liked the manager on shift Angela was very very helpful, she told me which dress suited me and which didn't go well she also gave me different suggestions with the dress ie. ballero, longer, shorter veil etc!! She also helped me find a flower girl dress for my flower girl!!!
Greeted well in store and assisted straight away. I found it 'odd' that many of the dresses I liked I could not try on as they did not have my 'size' and would not put something on you and hold etc so that you got a idea of the fit. I have to admit I did buy my gown here and it is fantastic- very happy with the overall result. Mimi in alterations is fantastic!