This week I went into Bridgestone to have some tyres fitted and mechanical work done I found the front desk ladies to be lovely and helpful. They dropped me where I wanted to go while my car was being done and I have never had a more detailed look over my car that they provided at no extra charge. I feel safe taking mine and my daughters vehicles there for a long time to come.
Keep up the good work Bridgestone
Fair weather dealership. Great whilst you are spending. Abysmal if anything goes wrong. Had a second hand spare fitted whilst waiting for my tyre order to arrive. The tyre had wire through its sidewall. Nobody (including me) noticed it. As a consequence I had a run flat at 100kph. Despite the danger I kept it friendly until I asked for a 50% refund on the spare. I was told to bring the tyre in for a lousy $20 refund. Of course, when I arrived it was all my fault. They'll smile, take your cash, they'll fit your tyres, but you'll be called a liar if a problem occurs. If this is your idea of service, go for it.
In response to Ian's comments it would allways be nice if people could tell the full story. It would also be nice if people treated other people with respect when dealing with these issues.It is always difficult to satisfy people's expectations when they don't know what they are talking about.