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Dodgy business practice !!! Please stay away from them !!!
Went for the service of my Nissan. Michael called and mentioned front and rear wiper failed water test and not Nissan genuine. I asked for it to be replaced and he mentioned front wipers are not in store and need to be ordered. I paid upfront and called back a week later, they said it’s not in yet. I called again today and they said it’s already replaced during service. I went there and showed them the receipt mentioning part not in store and ordered for the customer. They still didn’t agreed and insisted it’s replaced. Can feel the difference between old and new wiper.
Their mechanic came and saw the wiper and said it’s not Nissan genuine wiper. When I mentioned I paid for Nissan genuine, he quickly corrected himself saying it’s genuine accessory. That’s easy 150$ For them.
Never going back. Please don’t pay them for anything before you actually see them getting installed.
Nissan called the very same day and fixed the wiper issue. It shows they are responsible and care about the customer which is very important for me so I will definitely recommend and go back.
Shocking customer service. They did not honour warranty and would not take responsibility for faults made by them. They were rude on the phone when trying to book a service and don't care to accommodate for customer needs. Shocking business will never use them again
booked in my 2000 SSS pulsar for a new immobiliser and recode valued at $241.00 already overpriced. After I called them up the week prior and gave them all my details of my car they insured me they would be able to fix it. I payed for a third party tow to the location. they called me up TWICE trying to push a service and new tired from there buddies at a tire dealership across the road. After I declined both offers they called up again saying they were unable to fix the immobiliser. Worst service I have ever encountered. not even worthy of one star! Wasted my Time and Money