Bulleen Plaza Medical Centre

Outstanding service received from both reception and medical staff. Reception staff we so helpful during a very stressful time and helped me chase down critical results quickly, nothing was too much trouble. Would highly recommend this practice.

From the reception staff when I enter the building, who always have a smile on their face: Vicki, Nicole & Linda............. to the caring nurse when I have to have a needle or accupuncture: Kikki, to my attentive Dr Sam who always is patient and caring and always willing to help............what more can you ask for..............yes you may have to wait................but good things come to those who wait.....I'm willing to have good things.............keep up the amazing job

I am a patient of the clinic and will continue to be as I am always looked after and cared for here. The lovely ladies st the front desk Dimi,Dora to name a few are always so helpful considering the amount of pressure they work under. Dr Atalla is the best, thank you

Absolutely atrocious customer service. Standing at the counter to be seen whilst all 3 lady's behind reception continue to have their conversation. A good 5 mins later one of the lady just stars at me and doesn't greet me and I ask to see a doctor and she doesn't respond she then responds by saying how can I help with a lot of attitude in her tone.
3 lady's and not one of them could have greeted me and given me the basic 1 minute of customer service anyone walking in those doors should expect. There's no excuses.

If there was zero star I wouldnt even chooze zero
1.I had appointment at 4:00pm but I waited 2 hours till 6!!!
2.the receptionists are very very rude!!!
The worst experience and costomer service I've ever had in Austrailia