Arts & Crafts Retailers

Calico Patch

2 Reviews

O'Hanlon Pl

Nicholls, ACT, 2913

Calico Patch

Contact details

(02) 6255 6699
93008654644
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REVIEWS (2)

Very good
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Good
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Average
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Poor
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Very poor
2

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Kat Bee
OVER 4 years AGO

Very poor customer service and rude salesperson (who I believe is the owner).

This is so unfortunate, because the fabrics are beautiful, there is parking out the front and places to eat nearby.

As a new quilter I was was purchasing batting to finish a quilt, which I was going to then put in to have basted. When choosing the batting, I was asked if I was going to have it professionally quilted it do it myself. So I said I was going to quilt it myself, and chose a batting suitable for hand quilting.

Then, when the batting was cut I asked about having the quilt basted by the shop and was rudely told it was too late and that she'd asked me that. I said no, that she asked if I was having it professionally quilted, and she said "same thing".

Not helpful for a newbie

AloAlo
OVER 7 years AGO

Customer service non-existent - unimpressed by the staff running the shop, with a sour look on face. Tried asking a question and the the response was monosyllabic, not even a smile. If you intend to run a shop that caters to the public, then basic customer services skills are essential. I would not give this place a star rating at all.
Certainly will not be recommending this place to others.

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