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Called up asking for a part for a customer of mine. They lady said "We should have it" I asked her to confirm that they had the part and she said yes and gave me a price. I sent the customer in to pick the part up and you guessed it they didn't have the part in stock. Get your act together.
I just called this place and the staff who answers the phone is brash, rough, in a hurry, and does not know a thing about customer service. How about putting someone on the phones that is actually friendly? I know it is an auto wreckers but please have some standards. That staff needs to learn how to be friendly and treat people as though they are not a bother to them. We are calling to give YOU business!!!! I have decided to take my business elsewhere due to their poor and snappy, grumpy, and impatient attitude on the phone.