'Casba Café' is a family run business headed by Hossien Gharib that operates out of the Castle Towers Shopping Centre. On the fourth level, directly across from David Jones sits 'Casba' with trendy purple drop lights and a yummy array of gourmet sandwiches and cakes on display.
Hossien prides himself on their coffee, serving the Belorama brand alongside countless breakfasts and lunches served to hungry shoppers seven days a week.
- Indoor Dining
- Wheel Chair Access
- Disabled Parking
- Family Friendly
- Mains under $20
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First of all, I'd give a zero if i could. I don't know why I came back to this cafe because I have had previous bad experiences but today's took the cake. I sat and ordered a sandwich and a coffee, thinking how can this possibly go wrong. Well, they forgot my coffee, actually no they didn't. It just took a really long time, so long in fact that I had finished my sandwich when the waiter realised I didn't have it. Totally not his fault, he apologised and I just asked for it to be put in a take away cup. I wasn't angry or upset at all but thought I'd mention it when paying. This was my mistake. Not only was I abused by the guy at the front (older man with grey hair picking his teeth) for even mentioning it and suggesting that maybe I shouldn't have to pay for it (in a jovial manner I may say, I wasn't demanding at all!) he took the cup out of my hand and yelled at me " do you think you're the only customer we have" WOW! So I had enough of being abused for suggesting a free coffeeread more
Don't waste your money. I have never experienced such disrespectful service. These people were so rude to my mother and myself when I intervened as they tried to take advantage of my mother's age and lack of understanding about what was going wrong with her meal
I am completely disgusted with this place and their complete disregard for basic courtesy and respect.
I just bought myself and my mum a drink and proceeded to sit down so she could rest her feet (she has severe Rheumatoid Arthritis) when a man, I assume the owner, came to abuse us for taking a seat in his cafe. He said "this is not a food court" to which I replied "we just bought our drinks from you and we will sit down and have them here". After a few more attempts at trying to stand over us in an intimidating manner he left us alone - we stayed to finish our drinks as I was not going to accept his bullying. Absolutely disgraceful customer service! Do not spend your hard earned here.
Great cafe. I go there for free cups of water all the time and they love me. I dont even order anything. they dont mind. I once ordered a chicken sadwich and told the manager to put xtra barramundi on the sandwich with xtera calamari and rosottooooo on tbhe side,.b so go0dd ayaeee