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People don't know how lucky we have it!! A 24 hour GP!! you don't get that in any other state and some of the people have the nerve to complain about having to wait when they walk in off the street without a booking!! be thankful! This place is great!! And some people think their kids are more important than the other families waiting! come on wait your turn like everybody else! And I'm pretty sure that if someone has been rude to you is because 9 times out of 10 you have been rude to them, and if you are seeking drugs of addiction you won't get it there! if you see people seeing the doc when they have come in after you, it is because they have booked!!!! This place is great, can have long wait times for walk in's but hey at lease it's 24hour. I highly recommend it, I have always had a pleasant experience at Casey Super Clinic....
I have been coming to this clinic for the past year and have never had any issues. I can generally get in to see my doctor within the hour of calling up and if not, it's always a same day appointment. I have spent the last 6 months going to the clinic at least 60 days in total for various medical issue and never once had a problem. The reception staff are always friendly even though they can be incredibly busy on the phone. The nurses are great and very accommodating. People complaining are more than likely walk ins which unfortunately means you don't get seen to quickly. Appointments will always be seen before walk ins. People tend to forget that this is a super clinic so there will always be a long wait if you don't make an appointment. However, if you are incredibly ill I have seen the receptionist direct patients to the nurses for assessment and if need be, sent to the hospital just up the road.
I am very surprised at the negative ratings. I have NEVER found the receptionists rude or unprofessional. Yes, service can be slow at times of high demand, but that is to be expected. Have always found the clinic staff excellent. Perhaps some of you need to be a little more patient and polite yourselves.