Finding best and cheap removalists in Perth is not an easy task. As some company are charging huge amount and quality is not good as compare to their charges. But CBD Movers Perth is the best removalists company in Perth who provides best service in affordable amount.
Shifting home or furniture is a task that no one want to be perform just because of lots of issue come when we shift. Everyone want their things are shifted without any breaking. So we are the company with the best team and work as a house or office removalists Perth done all the moving work without any loss.
My experience with CBD Movers Perth was horrific from start to finish. The truck that arrived was not big enough so 2 trips was needed, as they were unpacking the first trip they were asking me to pay there and then for 5.5 hours work (total job ending up being only 3 hours). Asking for more money because there was 1 set of stairs (I had already booked this and was already included in the price). A woman supposedly from head office called me to say I must pay for 5.5 hours plus extra for the stairs or they won't unload (on the first trip). They wouldn't take a number of items - mirrors, big pot plants, wooden baskets, canvas prints, TV so I had to do another 8 trips in my car. My things were just dumped in the house, they were getting frustrated with taking things upstairs, no care at all. These guys were rude, aggressive and barely spoke English which made it even more difficult to communicate, however they knew how to ask for double the amount of money.read more
I am completely angry and dissatisfied about the job (212284) completion for the move request from Victoria Park to Harrisdale in WA and hence I am reviewing the service. I am listing below the main issues:
1. When I booked the service I was informed that the job will be between 2 and 5 pm and it was not communicated to me clearly that is the expected arrival time. This I understand that it could be a miscommunication.
2. The truck arrived at 3.35pm and my friends and I helped the guys in the loading process despite them being on the phone, standing and chatting for aread more
Absolutely atrocious company. They damaged some precious furniture and our floors/walls. When we put in a claim, their 'investigation' was simply asking the movers if they had caused damage, which they denied and then lied about. They said they used blankets when they did not and now we have marks and damage. Insurance is a joke and their customer service and way of dealing with issues is highly unprofessional and shocking. DON'T USE THEM!!!
Firstly I received a call at 10:30am by the removalists, to say they were coming and I told them it was for 12:00pm and then he asked me “So you want us to come at 12:00? I said yes. This was the first indication that they ignored written details.
The newly laid floor is scratched from wardrobes, I had to point out it was facing the wrong and he just dragged it around without sliding the trolley back under it. I said No you must not scratch the floor you must ist the trolley and lift with your work mate.
They were asked if they had covers for all our furniture and they said yes but did not use any except for the TV which was a thin plastic bag like from the ones used when buying fruit and veg so things were scratched chipped andread more
Arrived late and then worked ever so slowly. They had 2 trolleys but wanted an extra $40 per trolley. When this was refused they hand carried everything rather than use the trolleys. They then wouldn't unpack the truck unless payment was made in full. Got half way through this and demanded extra payment for the 5 items remaining (bed, mattress, two side tables and chest of drawers) which they claimed would take 1.5 hours to unpack! When the extra payment was refused they dumped the bed and mattress in the living room refusing to move them upstairs. Pathetic, slow, sullen service that is charged by the hour. A truly terrible experience. Do not use these scammers.