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Central Eye care provided great customer service today, phone manner was great when I called and also when I arrived into the shop, the two young ladies who served us were very polite and friendly. They were very quick to fix my mums glasses and I thought they did a great job tending to customers in the shop considering there were quite a few customers at the time to tend to, The two ladies provided good communication and in my view met the needs and requests ofread more
worst place I have ever been to Advice is NEVER go to this place They even threw out my old lenses without my authority If you want superior customer service DON'T GO HERE
i think you r very wrong customer service is tremendous.
Hellow Zara . My name is Blanche Stack and i am the new manager at Central eye care at Chester Hill. Please accept my sincere apology for the loss of your lenses. I will be using this scinario as an example in my new customer service workshops. I would like to offer you free lenses fully fitted to your frame, and 20% discount on all of our products . Iread more
Unfortnately I can't review the staff or the customer care as there was none. I walked in just wanting a screw put in my sunglasses, there was no bell on the desk, so I stood and waited, looked around, waited some more and after 5 minutes, and no sign of any assistance or staff I walked out.... very disappointed.
Hi Diane My name is Blanche Stack, i am the new manager at Central Eye Care Chester Hill. I would like to offer my sincere apology for the customer service you received at our store or lack of it. I would like to offer you free unlimited instore repairs on all glasses and 20% discount on all of our products. I hope you accept my offer look forward to meetingread more
the service is great i advise everyone to go there